What to Expect From Your First Meeting With a Financial Adviser
Nervous about your first meeting? Here’s exactly what happens, what you’ll be asked, what it costs, and how to get the most out of it.
It's a conversation, not an exam
Most people put off seeing a financial adviser for years – often because they're not sure what they'll be asked, whether they've "got enough" to be worth advising, or what it will cost. The reality is far less intimidating: a first meeting is simply a structured conversation about you, your life and what you'd like your money to do.
There is no test to pass, no minimum level of financial knowledge expected, and no obligation to go any further afterwards. A good adviser wants to understand you before they mention a single product – in fact, if someone tries to sell you something in the first meeting, that's usually a warning sign.
What the meeting usually covers
While every adviser has their own style, most first meetings follow a similar shape:
- Your story. Work, family, home, health – the context that shapes every financial decision you'll make.
- What you want. Retiring at 60? Clearing the mortgage? Helping the children buy a home? Vague answers are fine – part of the adviser's job is helping you sharpen them.
- What you already have. A broad-brush picture of income, savings, pensions, property and any borrowing. Estimates are perfectly acceptable at this stage.
- How advice works. The adviser should clearly explain their services, their charges and what happens next – before you commit to anything.
The questions that surprise people
Expect a few questions that feel more personal than financial. How is your health? Are your parents still living, and might you inherit or need to support them? How do you and your partner feel about risk? These aren't nosiness – they genuinely change what good advice looks like. A plan built for someone who loses sleep over market falls should look very different from one built for someone who shrugs them off.
What it costs
In the UK, most firms offer the first meeting at their own expense. It's a chance for both sides to decide whether they want to work together. If you go ahead, the adviser must set out their charges clearly and in writing – typically a fixed fee or a percentage for the initial advice, and an ongoing charge if they keep looking after your plan. You should never be left guessing what advice costs.
How to get the most from it
- Do the groundwork beforehand. If your adviser offers an online onboarding portal, complete it before you meet. It means the meeting starts with the interesting conversations – your goals – rather than form-filling.
- Bring your questions. Nothing is too basic. "What happens to my pension when I die?" is one of the most valuable questions you can ask.
- Be honest about the awkward stuff. Debts, gaps in pension saving, money disagreements at home – advisers have heard it all, and they can only plan around what they know.
- Don't feel rushed. A reputable adviser will encourage you to take your time before committing.
Checking your adviser is legitimate
Every firm giving regulated financial advice in the UK must be authorised by the Financial Conduct Authority. You can check any firm – and see exactly what it's permitted to do – on the FCA's Financial Services Register in about two minutes. A genuine adviser will be pleased you checked.
After the meeting
You should come away with a clear sense of whether you clicked with the adviser, what they'd propose to do for you, and what it would cost. Then the decision is yours. If you do proceed, the next steps are a deeper fact-find, analysis of your existing arrangements, and a written recommendation – each explained in plain English along the way.
Bottom line: the first meeting is free of jargon, usually free of charge, and entirely without obligation. The only real mistake is putting it off.
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